1. Who we are
Survey2Plan Ltd
Bartle House
Oxford Court
Manchester
M2 3WQ
United Kingdom
Email: info@survey2plan.co.uk
Telephone: 0161 531 6641
2. Information we may collect
We may collect information you provide when you contact us or request a quotation, including your name, company, email address, telephone number, project address or postcode, property type, project details, required deliverables, preferred survey dates, drawings, plans, files and any other information included in your enquiry.
We may also collect limited technical information such as IP address, browser type, device type, pages visited, referral source and website interaction information, depending on the analytics, security and cookie tools enabled on the website.
3. How we use your information
- Respond to enquiries
- Review project requirements
- Prepare quotations
- Arrange surveys or meetings
- Deliver surveying, drawing or modelling services
- Communicate about projects
- Maintain business records
- Improve our website and services
- Protect our systems
- Meet legal and regulatory obligations
4. Our lawful basis for using your information
We may rely on contract, legitimate interests, legal obligation or consent, depending on the circumstances.
5. Project information and uploaded files
If you send drawings, plans, photographs, specifications or other project information, we will use them to understand your project, prepare quotations, plan survey work, deliver agreed services and communicate with your project team.
6. Who we may share information with
We may share information with trusted providers such as website hosting, email, form-processing, IT, security and analytics providers, professional advisers, contractors involved in project delivery, and public authorities where legally required.
We do not sell personal information to third parties.
7. International transfers
Some technology providers may process or store information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure appropriate safeguards are used as required by UK data protection law.
8. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including quotation, project, accounting, legal and contractual requirements.
9. Cookies and website analytics
Our website may use cookies and similar technologies. Some may be necessary for the website to function. Others, such as analytics or advertising cookies, should only be used where appropriate consent has been obtained.
10. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
11. Your data protection rights
Depending on the circumstances, you may have rights to access, correct, delete, restrict, object to certain uses of, or request transfer of your personal information, and to withdraw consent where consent is relied upon.
To exercise your rights, contact info@survey2plan.co.uk.
12. Marketing communications
You can ask us to stop sending marketing communications at any time by using an unsubscribe option where available or by contacting us.
13. Links to other websites
We are not responsible for the privacy practices or content of third-party websites linked from this site.
14. Children's information
Our services are not directed at children, and we do not knowingly collect personal information from children through this website.
15. Complaints
If you have concerns about how we use your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
16. Changes to this Privacy Policy
We may update this policy from time to time. The latest version will be published on this page.
17. Contact us
Survey2Plan Ltd
Bartle House
Oxford Court
Manchester
M2 3WQ
United Kingdom
Email: info@survey2plan.co.uk
Telephone: 0161 531 6641